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Volunteer Coordinator

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Position
Volunteer Coordinator
Type
Full-time
Organization
Lighthouse Youth & Family Services
Location
Cincinnati, Ohio
Job Summary

Lighthouse is seeking an enthusiastic, detail-oriented self-starter to become its next Volunteer Coordinator. The Volunteer Coordinator oversees all activities related to volunteers and in-kind donations for the organization, which serves over 4,000 young people and their families each year. The Volunteer Coordinator plays a critical role in ensuring Lighthouse’s programs have the volunteer and material resources they need to best serve their clients. This is a full-time position with competitive salary and benefits.

 

Job Description

The Volunteer Coordinator is a member of Lighthouse’s Development Team, which is responsible for driving growth of donated revenue through a comprehensive fundraising program that meets and exceeds annual and long-term financial goals. This position works closely with members of the Development Team in a supportive environment dedicated to advancing the organization’s mission: to empower young people and families to succeed through a continuum of care that promotes healing and growth.

Essential Functions:

  • Determines the volunteer needs of Lighthouse’s programs, events, and activities.
  • Actively recruits volunteers and responds to all inquiries regarding volunteer opportunities.
  • Conducts a thorough volunteer intake and onboarding process and ensures the best match between the interests of the volunteer and the needs of the organization.
  • Provides training for volunteers and employees to work effectively and appropriately with one another.
  • Maintains current and accurate volunteer records within the CRM and regularly provides reports on key metrics.
  • Coordinates all in-kind donations, including actively soliciting needed items, managing the warehouse inventory and space, and distributing items to programs.
  • Leads the planning and implementation of Lighthouse’s annual Happy Holidays Gift Drive.
  • Coordinates the efforts of the Lighthouse Young Professionals Committee and actively engages its members.
  • Promotes and represents the agency at corporate and community events, volunteer fairs, outreach programs, meetings, and other gatherings and creates and prepares presentations as needed or requested.

Qualifications:

  • Bachelor’s degree in relevant discipline. Coursework or degree in non-profit management preferred.
  • At least one year of professional work experience.
  • Professional training or certification in volunteer coordination preferred.
  • Proven volunteer recruitment and/or supervisory experience preferred.
  • Strong interpersonal skills sufficient to inspire and work effectively with diverse groups of people.
  • Strong oral and written communications skills, which include the ability to write and speak persuasively.
  • Excellent project management skills with proven ability to strategize, prioritize, and organize to meet goals and deadlines.
  • Ability to exercise sound judgement and professional discretion.
  • Demonstrated proficiency with technology, including database entry and all Microsoft Office products (or comparable systems). Experience with donor software such as Raiser's Edge preferred.

Why Work with Lighthouse Youth & Family Services:

  • Rewarding career - make a difference in the lives of youth!
  • Top Workplace 2023 (https://www.lys.org/lighthouse-youth-family-services-named-a-winner-in-enquirers-2023-top-workplaces-award/)
  • Work for a diverse, seasoned, and well-respected agency with engaged leadership team
  • Recovery Friendly Workplace
  • Ability to work remotely for some roles.
  • Competitive pay based on licensure/education.
  • Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave)
  • Medical, dental, vision, including company paid life and long-term disability insurance.
  • 401k Retirement Plan including company match (up to 6%)
  • Tuition Reimbursement and Student Loan Reimbursement Benefit
  • Department of Education’s Loan Forgiveness Program
  • Employee Assistance Program
  • Engaging Wellness Program
  • Referral Bonus Program
  • Licensure renewal reimbursement; paid training and professional development opportunities
  • Ability to obtain internal supervision towards increased licensure.
  • Paid assistance with obtaining Trauma-Informed Care certification.
  • Business casual/casual dress

Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families!  Find all open positions at www.lys.org/careers

Thank you to our sponsors and partners

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