Transportation Supervisor

Reporting to our Processing Center Manager, the Transportation Supervisor is an important part of our organization as they interact with our donors daily. He/she plays an important role in creating a transportation program that will minimize transportation expenses, safeguard SVDP transportation equipment and ensure that we continue to receive needed donations from our donors. 

JOB DUTIES: 

• Manages transportation team and all daily aspects of the transportation department to ensure goals and store needs are met.  

• Interacts with donors by telephone to schedule pick-ups/deliveries. Prepares donation receipts for materials picked up. Route out pickups and deliveries in the most efficient route.   

• Contacts potential material donation partners (local stores/companies who sell/manufacture items that are useful to our thrift store operations) to ask for donations. 

• Collaborates with the team to identify ways to improve department effectiveness; implements viable ideas. 

• Communicates with team at the start of and at the end of shift. 

• Works cooperatively with store management; views store personnel as customer base. 

• Schedules pickups, deliveries, store shipments, and special activities in an effective and efficient manner. 

• Serves as the point of contact for any questions that drivers have. Relays any issues relating to transportation to supervisor. Works with the lead driver on correcting any driver issues. 

• Receives and reviews hiring applications, works with the lead driver to ensure all training of new employees is complete and accurate. 

• Develops and coaches employees to maximize their individual potential. Evaluates employee performance on a regular basis. 

• Responsible for making sure the daily vehicle inspections are done for all vehicles. Provides required safety equipment; ensures that all equipment is in working condition. 

• Assesses emergency situations and act as the need indicates, reporting any situation in writing. 

• Responsible for maintaining a safe workplace and complying with all state and federal safety and health regulations as well as company safety policy and procedures. 

• Other duties as assigned. 

 POSITION REQUIREMENTS: 

• Able to greet customers and donors and create a welcoming impression. Must possess interpersonal skills with customers and employees. 

• Leadership abilities: good communication skills; organization; accuracy; consistency; idea promotion; motivates others to perform; accepts feedback; gives appropriate recognition to others; maintains confidentiality. 

• Must possess problem solving skills. 

• Must be team oriented. 

• Must be able to work independently to complement the team environment and progress towards goals. 

• Must be reliable and dependable. 

• Experience and ability to utilize computer programs such as Microsoft Word, Outlook, and Excel. 

• Able to understand and to comply with company policies and procedures.