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Thriving Services Manager

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Thriving Services Manager
Dress for Success Cincinnati
Cincinnati, Ohio
Job Summary

The Thriving Services Manager will oversee the launch, implementation, and efficacy of new program initiatives to support women on their path to thriving and self-sufficiency. This role is responsible for growing, developing, and supervising a team of Coaches to ensure high quality, trauma responsive services. 

Job Description

Do you believe all people have ability and value and should be treated with dignity and respect?

Do you want to be part of an organization that believes in the transformational power of work?

Do you want to join a team that truly cares about each other and every client they serve?

Do you want the opportunity to be at the leadership level with opportunities for continued growth and development?


If you answered yes to those questions,

Dress for Success Cincinnati could be a great place for you!


Dress for Success Cincinnati (DFSC) has a mission to empower women to achieve economic independence by providing a network of support, professional attire and development tools to help them thrive in work and in life.

We are looking for candidates who want to help women dream and reach their potential. We want candidates who want to work for an organization that demonstrates compassion, and kind accountability, and where diversity is valued, and inclusion is a priority in an equitable environment both for employees and clients.


Thriving Services Manager

As the Thriving Services Manager, you will work hard and have to manage competing priorities, while overseeing the launch of new program initiatives to support women on their path to self-sufficiency and thriving. DFSC is an organization that values and leverages its small staff and its strong volunteer base. It is a busy place where we like to have fun while digging into the business of helping women reach self-defined success. You will have the exciting opportunity to think strategically and act tactically to meet the challenges of working with a variety of internal and external groups.


In this role, you will be accountable for how well you perform against specific metrics, and your ability to:

  • In partnership with VP of Programs, develop and launch relational, women-centered trauma responsive programs with the goal of increasing self-sufficiency, economic mobility, and well-being
  • Provide direction, supervision, and coaching to a team of Coaches/Advocates who will support women on their journey to self-sufficiency
  • Promote impact measurement culture and oversee/monitor data collection and evaluation systems to ensure results.
  • Utilize impact measurement results to inform program evolution and implementation strategy
  • Assist in maintaining relationships with community partners and in developing a “rolodex” of service partners for referrals and care coordination
  • Oversee hiring process and training of direct coaching staff
  • Launch peer support circles and train staff/volunteer facilitators for diverse women’s cohort seeking community, resiliency building, and peer support in their journey to thriving
  • Be a fearless and consistent advocate of equity, inclusion, and diversity throughout every program and at all levels of the organization


The skills and experiences you need to help you be successful as the Thriving Services Manager include:

  • A bachelor’s degree in social work or a related field with a minimum of 5 years of relevant experience or 8 years of progressive experience in nonprofit programming, mentoring, coaching, or personal/professional development
  • Experience supervising and/or implementing strengths-based interventions and programs
  • Demonstrated self-starter who can manage self and team with high levels of autonomy
  • Experience working inclusively with marginalized populations


At Dress for Success Cincinnati we offer a competitive salary and benefits package and

a place you can be proud to work!


To apply for this position please complete follow this link to an application form:

We will follow up with you within two business days.


Dress for Success is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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