Specialist, Program Operations

The Scripps Howard Foundation is seeking Specialist, Program Operations responsible for providing comprehensive administrative and program operations support to the President/CEO and the entire Scripps Howard Fund team. Key support areas include but are not limited to general administration, calendar and meeting coordination, communications, event planning, project planning support, preparation of board reports and other materials, customer service, data management, expense and invoice coordination, donor and partner support and other day-to-day administrative duties that help advance the Fund’s priorities.

The E.W. Scripps Company is seeking Specialist, Program Operations responsible for providing comprehensive administrative and program operations support to the President/CEO and the entire Scripps Howard Fund team. Key support areas include but are not limited to general administration, calendar and meeting coordination, communications, event planning, project planning support, preparation of board reports and other materials, customer service, data management, expense and invoice coordination, donor and partner support and other day-to-day administrative duties that help advance the Fund’s priorities.

WHAT YOU'LL DO:

• Answer telephones and route calls; open and route mail.

• Respond to detailed inquiries from outside the organization.

• Implement large mailings (organize, gather materials and information, make copies, stuff/pack, label and ship).

• Prepare, update and proofread event materials and documents (name badges, signs, flyers, brochures and placards).

• Schedule meetings; take and distribute meeting minutes.

• Perform a variety of program support duties including complex travel arranging, supply ordering, file maintenance, preparation of promotional items and packing/unpacking and inventorying of materials.

• Provide program support to management team on an as-needed basis.

• Handle payment processing functions.

• Handle accounts payable and accounts receivable functions on an as-needed basis.

• Work on special projects in communications, event planning and customer service on an as-needed basis.

• Maintain reports and schedules as needed for the department

WHAT YOU'LL NEED:

• Bachelor's degree or equivalent work experience

• 3-5 years of support experience that includes duties such as word processing, data entry and arranging travel

WHAT YOU'LL BRING:

• Driven by philanthropic work and dedicated to maximizing community impact 

• Energetic self-starter with the ability to manage multifaceted projects and a capacity to perform well in a dynamic, multi-tasking environment

• Able to anticipate needs and resolve problems in a timely manner

• Experience in monitoring and communicating dynamic project factors such as deadlines, budget and scope to ensure targets are achieved

• Excellent interpersonal and communication skills (both verbal and written)

• Ability to identify and work through challenges, underscored by strong judgment and emotional intelligence

• Self-motivated and organized

• Experience with fundraising/donor management software

• Thrives in a collaborative environment

• Advanced proficiency with Microsoft Word and Excel

• Strong written communication skills, including excellent spelling and grammar

• Strong problem-solving ability

• Ability to work collaboratively in a team environment

• Highly organized

• Ability to gather information and recommend solutions to challenges

• Ability to rapidly learn a myriad of program policies and procedures

• Ability to multi-task and work on multiple assignments simultaneously