Spanish Speaking Receptionist

This is an in-person position based in our downtown Cincinnati, Ohio office. Legal Aid is Southwest Ohio’s largest non-profit law firm. Our mission is to reduce poverty and ensure family stability through effective legal assistance. Our attorneys represent individual clients in preventing evictions and foreclosures, addressing domestic violence and divorce, fixing unsafe and unhealthy living conditions, obtaining Medicaid and other health and income benefits, overcoming barriers to employment, or resolving school problems.

The Legal Aid Society of Greater Cincinnati is seeking a full-time Spanish Speaking Receptionist. This is an in-person position based in our downtown Cincinnati, Ohio office.

Legal Aid is Southwest Ohio’s largest non-profit law firm. Our mission is to reduce poverty and ensure family stability through effective legal assistance. Our attorneys represent individual clients in preventing evictions and foreclosures, addressing domestic violence and divorce, fixing unsafe and unhealthy living conditions, obtaining Medicaid and other health and income benefits, overcoming barriers to employment, or resolving school problems. We also support an affiliated Pro Bono legal program, the Volunteer Lawyers Project.

Visit our website: lascinti.org

POSITION DESCRIPTION AND QUALIFICATIONS

• Serves as a first point of contact for callers seeking help.
• Effectively and courteously handles a large call volume.
• Directs calls to Intake unit and other Legal Aid Staff.
• Welcomes visitors, job applicants, and clients, and directs them for meetings with staff.
• Contributes to reception and intake team effort.
• Assists with administrative tasks as assigned.

The successful applicant will meet the following qualifications:

• Customer or client service experience
• Excellent communication skills
• Computer competency and experience with Microsoft Office applications
• A fast learner who is organized, flexible, and able to multi-task effectively
• Ability to be an effective team player and also to work independently
• Proficient or better in spoken Spanish

COMPENSATION AND BENEFITS

This is a non-exempt position with a pay of $21+/hour, depending on experience. Legal Aid Society offers an attractive benefits package including health, dental, and vision insurance, employer-funded pension contribution, 401K, generous PTO, and paid holidays.

APPLICATION INSTRUCTIONS

Applicants should submit all items listed below via Legal Aid’s ADP platform: http://bitly.info/job

1. Cover letter explaining the reasons for your interest,
2. Current resume, and
3. Contact information for three professional references.

Position open until filled.

Interviews will be arranged by Legal Aid Society. Please do not call.

The Legal Aid Society is an Equal Opportunity Employer.

We encourage all qualified applicants to apply.  Legal Aid offers reasonable accommodations in the hiring and employment process. If you need assistance, you may request an accommodation by emailing staffing@lascinti.org.