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Senior Manager, Impact

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Senior Manager, Impact
United Way of Greater Cincinnati
Cincinnati, Ohio
Job Summary

The Senior Manager, Impact will lead Project LIFT, a network of community partners focused on building long-term relationships with families and supporting them on their path towards economic well-being through family-centered coaching and financial supports.

Job Description

In this senior manager position on the Community Impact team, you will play a pivotal role in supporting United Way’s mission to strengthen economic mobility and well-being in Greater Cincinnati. You will contribute to the development and execution of strategic initiatives aimed at addressing community conditions and fostering positive change. As a leader on Impact networks unit, you will lead key initiatives that provide the infrastructure to enable collaborative efforts with key partners and stakeholders aimed to implement new community solutions, strengthen capacity, reshape practices, inform policy change, and directly contribute to measurable change in the community. Primarily, this role will lead Project LIFT, a network of community partners focused on building long-term relationships with families and supporting them on their path towards economic well-being through family-centered coaching and financial supports.


Key Areas of Responsibility:


Initiative Leadership and Project Management:

·        Provide strategic leadership in implementing initiatives to strengthen the impact of United Way’s impact networks (with a primary focus on Project LIFT).

·        Contribute to United Way’s shared framework for network leadership, facilitation, community feedback and evaluation through direct management of a network of partners.

·        Support the application of relevant research and practices in network building and collaborative systems change within the projects managed.

·        Oversee efforts to manage project-level data and outcomes for projects to support continuous learning and improvement.

·        Report verbally and in writing regularly to internal teams, leaderships, and external stakeholders (including funding partners and other investors).

·        Lead project management for key projects and serve as an active partner/member on the United Way team to drive positive impact on the team.

·        Foster a culture of transparency, collaboration, and accountability within the organization.


Stakeholder Engagement and Communication:

·        Engage community partners and community members to regularly gather input and understand needs and assets across the region.

·        Lead collaboration with leaders, practitioners, families and community stakeholders within networks, such as Project LIFT, to build and foster shared vision and practices, learning and collaboration to support family’s economic well-being.

·        Provide regular communication and technical assistance to community partners to support the goals of specific projects.

·        Identify and coordinate capacity building opportunities for partners as necessary to strengthen the network and best position it to achieve the shared outcomes.

·        Convene partners on a regular basis at a leadership and practitioner level to share updates, identify key learnings or challenges, build shared practices and tools and evaluate the impact of the network.

·        Represent United Way on key external committees where the work aligns.


Management, Operations, and Internal Collaboration:

·        Manage other team member(s) on the team to ensure strong and timely implementation of all projects. Coach and develop staff as needed.

·        Provide support across the impact team to ensure rigorous project management, including documentation of projects and key actions through charters, SOPs, and regular evaluation.

·        Collaborate closely with other leaders on the impact team to ensure collaboration across the team, cross-training and coordination. 

·        Support the management of all financial budgets for projects and annual operations.

·        Work closely with area center directors and other internal staff to coordinate network activities across the region and leverage internal expertise as needed (marketing, finance, IT, etc.).

·        Support grant writing, reporting, corporate engagement and advocacy, as needed, to help build awareness, raise resources and influence systems change.


Thought Leadership and Advocacy:

·        Stay up to date of all relevant research and best practices in collective impact and social change networks. Serve as the content expert for network facilitation on United Way’s Impact team.

·        Engages regularly in professional development, learning and capacity building to contribute to the overall subject matter expertise of the Community impact team.

·        Support advocacy and community awareness efforts in close partnership with community partners and United Way’s director of Public Policy and Advocacy.



Minimum Qualifications:

  • A bachelor’s degree in a relevant field is preferrable.
  • A minimum of five-seven years of proven experience in program management or a related role.
  • Strong communication, facilitation and leadership skills required.
  • Excellent team management skills.
  • Exceptional strategic leadership, problem-solving and analytical abilities.
  • Effective communication and interpersonal skills.
  • Ability to work independently and collaboratively.
  • Proficiency in project management tools and practices; preferred experience with project management systems such as Asana.


Desired Competencies:

  • A strategic thinker with a track record of building complex solutions/ programs and bringing them to life through strong implementation efforts.
  • Deep experience of collaborating with external partners, including building shared visions and implementing solutions through collaborative approaches. 
  • Understanding of systemic challenges and strong cultural responsiveness – including experience and comfort in working with diverse groups and stakeholders, especially across socio-economic, gender and racial/ethnic identities.
  • Highly organized and effective in executing against multiple goals.
  • Ability to build relationships across the organization and in community to support impact.
  • Excellent judgment and creative problem-solving skills, makes decisions based on accurate and timely data driven analysis.
  • Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.
  • Excellent writing, editing, verbal, analytical and presentation skills.
  • High level of integrity and dependability with a strong sense of urgency and results -orientation.


Salary starting mid 60's plus competitive benefits package


Applicants should apply by Friday, May 3, 2024, via the link below:


UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion


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