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Pantry Assistant

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Pantry Assistant
IPM Food Pantry
Cincinnati, Ohio
Job Summary

The Pantry Assistant is a part-time position that assists with the operations of the Drive Thru and Choice Food Pantry and Mobile Food Pantries, including but not limited to managing and maintaining a well-organized and inviting pantry, restocking inventory, vendor food pick-ups and maintaining vendor relations. 

Job Description

Reporting Relationships

Position Reports to: Pantry Operations Director

Positions Supervised: Volunteers and Vendors


Choice/Drive Thru Food Pantry

  1. Lead setup, breakdown and supervision of volunteers during drive through or choice pantry
  2. Monitors inventory and food orders as needed to ensure adequate supplies are available during pantry hours
  3. Picks up and plans for storage and movement of both donated and purchased pantry provisions
  4. Assists in maintaining the day-to-day activities of cleaning, stocking, filing and data entry and other relevant activities
  5. Assists with registering clients as needed using Oasis and TEFAP forms
  6. Reports/addresses any infestation/pest control issues
  1. Oversee and administer client database and registration of clients.
  2. Maintain refrigerator and freezer temperature logs
  3. Assist in yearend inventory.
  1. Mobile Food Pantry
  1. Supports and supervises volunteers during mobile food pantries
  2. Receives orders and ensures quantities ordered are correct
  3. Helps set up for shoppers
  4. Helps tear down and transport leftover food to pantry


  1. Supervision of volunteers and vendors
  1. Welcomes and thanks volunteers.
  2. Assigns tasks and utilizes volunteers’ skills during their shifts


  1. Primary Owner of one of the following areas and backup for the other two (additional responsibilities listed separately in appendix)
    1. Mobile Pantry Ownership and Assistant Volunteer leader
    2. Choice Pantry Ownership
    3. Distribution Center Ownership


  1. Other Duties as assigned or needed



Education/Certification:    High School Diploma or Equivalent


Experience Required:       One-year food pantry experience preferred; customer service experience a must


Required Skills and Abilities: The ideal candidate must be extremely detail oriented, have excellent computer, organizational and communication skills; and possess the ability to work effectively under pressure and harmoniously with other staff, volunteers and clients, to.  The candidate must also possess the following qualifications and/or characteristics:

  • Work in conditions including outside in inclement weather and/or irregular hours. Hours may be on Saturday or in the evenings for specific events.
  • Ability to lift up to 40 pounds
  • A valid driver’s license and vehicle
  • Ability to independently set priorities and multi task
  • A valued team player
  • Flexibility and strong interpersonal skills
  • Willingness to be trained and qualified on operation of motorized pallet jack and lift.

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