Operations Associate, Interact for Health

Operations Associate

Interact for Health is seeking an Operations Associate to provide administrative support to the operations of Interact for Health offices, including facilities management, conference room meeting scheduling and support, greeting and welcoming visitors, and other operational support as needed. This is a full-time position with an annual salary of $45,000-$60,000 commensurate with experience. The Operations Associate will be expected to work in Interact for Health’s office Monday through Friday from 8:30am to 5:00pm. The successful candidate will be highly organized and collaborative - and enjoy working in a fast-paced, mission-driven organization, with attention to detail and ability to work independently, take initiative, participate as an effective team member and follow tasks through to completion.

Interact for Health
Positon Description

Operations Associate  

The Operations Associate provides administrative support to the operations of Interact for Health offices,
including facilities management, conference room meeting scheduling and support, greeting and
welcoming visitors, and other operational support as needed. The Associate will be responsible for
managing supplies, mail, incoming calls, cash receipts, invoice submission, and other operational
responsibilities as needed. The Operations Associate will be expected to work in Interact for Health’s
office Monday through Friday from 8:30am to 5:00pm.

Reports to: Manager of Executive and Administrative Support

Responsibilities:  

Overall:
 Exemplify Interact for Health values in behaviors, actions, and decisions
 Demonstrate reliability and establish credibility with internal and external stakeholders
 Greet visitors to Interact for Health and manage their needs accordingly
 Answer incoming calls and assume other front desk duties
 Manage incoming and outgoing mail
 Order supplies
 Provide operational support as needed, including support that will require driving (i.e. taking
deposits to the bank, purchasing stamps, etc.)
 Participate in the cash receipts and accounts payable processes
 Assist in the coordination of the United Way, Community Shares & ArtsWave annual campaigns
 Manage the annual updating of organizational shared files and forms
 Manage projects as directed, ensuring timely and quality completion
 Prepare materials for internal meetings and workshops as needed
 Identify process issues by using appropriate data and organizational values to then recommend
improvements
 Represent Interact for Health at events and conferences
 Serves as back up to Strategy and Policy Associate and Manager of Executive and Administrative
Support

Facilities Management:  

 Ensure cleanliness of Interact for Health office facilities
 Maintain office equipment, inventory and office appliances
 Maintain relationship with cleaning service, document destruction, property management and
other vendors, including all maintenance requests and by scheduling routine maintenance like
annual deep cleaning, carpet cleaning, paint touch up, etc.
 Process facilities monthly payments

Conference Room and Meetings:   

 External: Manage conference room scheduling and logistics support, including set up and clean
up, room configuration, and act as onsite contact
 Internal: Manage set up and clean up for operational meetings including room configuration,
food and beverage needs, and preparing materials as needed
 Maintain conference room and catering kitchen equipment and inventory
 Assist with use of A/V equipment as needed
 Manage and record expenses

Other duties as assigned

Minimum Requirements:
 Individual will be expected to work in Interact for Health’s office Monday through Friday from
8:30am to 5:00pm
 Commitment to Interact for Health’s mission, vision, and values
 Individual should be highly organized and collaborative ‐ and enjoy working in a fast‐paced,
mission‐driven organization
 Ability to work independently, take initiative, participate as an effective team member and follow tasks
through to completion
 HS Diploma plus 2+ years of administrative support experience required; Associate’s degree or
equivalent experience preferred
 Access to reliable transportation and a valid driver’s license
 Excellent listening skills
 Proficiency of MS Office applications required, knowledge of Financial Edge or other accounting software
preferred, knowledge of scheduling software preferred
 Analytic skills
 Basic accounting and attention to detail skills
 Excellent oral and written communication skills

Created February 2024

To apply, please send a resume and cover letter to Christine Bennett, Senior Director of Payroll, Benefits and Human Resources, at cbennett@interactforhealth.org. The application period closes Tuesday, March 19, 2024, at 5 p.m. EST. Read the full job description.