Manager, Non-Profit Services

The Manager is a pivotal role supporting Ignite Philanthropy’s Non-Profit Services Division and is responsible for project managing fundraising for a portfolio of leading non-profits primarily located in the Cincinnati region. 

This position is a unique opportunity to deepen your awareness and knowledge of the non-profit and philanthropic landscape while helping to make signature community projects happen. The Manager will work with non-profits of varying sizes and across a diverse range of sectors, and with some of our community’s top donors and leaders. 

The Manager is part of a client-facing project team, responsible for managing multiple projects simultaneously to successfully meet each project’s goals. This position effectively manages and performs key project tasks while delivering high-quality client experience.

MANAGER, NON-PROFIT SERVICES 

CLASSIFICATION: Full Time, Exempt 

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ABOUT IGNITE PHILANTHROPY 

Our Mission: To connect people, ideas and capital to fuel community solutions. 

Aspiring to maximize the power of giving, Ignite Philanthropy (Ignite) works with private donors and non-profit organizations to leverage their resources and ideas to achieve greater community impact. Ignite serves the entire philanthropic and non-profit sector—from individuals, companies and foundations seeking to manage and enhance their charitable giving to non-profits looking for an experienced partner to help raise capital to accomplish their mission. Last year, Ignite helped raise over $70MM in philanthropic support for its non-profit clients and assisted foundation clients in granting $13.5MM to hundreds of non-profit organizations. Ignite invests in its people, processes, and technology to deliver unparalleled service to its philanthropic and non-profit clients and community.  

POSITION DESCRIPTION 

The Manager is a pivotal role supporting Ignite Philanthropy’s Non-Profit Services Division and is responsible for project managing fundraising for a portfolio of leading non-profits primarily located in the Cincinnati region. 

This position is a unique opportunity to deepen your awareness and knowledge of the non-profit and philanthropic landscape while helping to make signature community projects happen. The Manager will work with non-profits of varying sizes and across a diverse range of sectors, and with some of our community’s top donors and leaders. 

The Manager is part of a client-facing project team, responsible for managing multiple projects simultaneously to successfully meet each project’s goals. This position effectively manages and performs key project tasks while delivering high-quality client experience. Though specific responsibilities vary for each project, a general overview of the type of work that this role is accountable for delivering is outlined below. 

PORTFOLIO MANAGEMENT & TEAM COLLABORATION 

• Manage a portfolio of planning and active fundraising projects (annual fundraising and campaigns), working with members of the Non-Profit Services team to ensure all project deliverables are performed promptly and at a superior quality that exceeds client expectations. 

• Collaborate with client leads to develop project plans and solicitation strategies, providing input on recommendations for clients. 

PROJECT MANAGEMENT & COMMUNICATION 

• Develop and manage project timelines and day-to-day project workflow, ensuring project team members, including clients and volunteers, understand assignments and meet critical deadlines. 

• Lead communications with clients, serving as the point-of-contact to keep clients and volunteers abreast of project status and next steps. 

• Manage preparation and follow-up for clients, volunteer leadership, and donor meetings including but not limited to agendas, meeting decks, project reports, talking points, reminder and follow-up emails, and next steps. 

• Manage copious and detailed next steps and key project notes for multiple projects appropriately across project management and CRM software applications.  

• Work with internal and client teams to develop messaging strategies and draft donor communications.  

PROSPECT STRATEGY, GRANT MANAGEMENT, & ADDITIONAL CLIENT SERVICE 

• Manage the grants and foundations pipeline calendar and application process for each project as needed including working with clients to identify, write, edit, and compile applications for submission. 

• Conduct prospect research, develop prospect pipelines, and analyze comparative organizations. 

• Support various aspects of fundraising execution including creating direct mail appeals, campaign collateral, solicitation materials, talking points, and development processes. 

• Perform any other necessary project work and duties to meet the needs of the client. 

COMPANY CULTURE 

• Solutions Driven – Our work is rooted in our ability to develop solutions to help our clients achieve their philanthropic goals. We take the lead in co-creating the path to our clients’ success. 

• Adaptive – Building the right strategy requires us to remain humble so we may continually learn and adapt. We embrace listening, questioning, and experimentation as the foundation to our adaptive mindset. 

• Team-Centered – No single individual has the knowledge and experience to successfully navigate all aspects of our work. We thrive by taking a team approach, ensuring that we bring diverse tools and talent to successfully tackle our clients’ complex challenges. 

• Service Minded – Through the generosity of our clients we are able to serve our community. We take this responsibility seriously, personifying the spirit of the sector we serve. 

SKILLS & ATTRIBUTES 

Ignite Philanthropy seeks an individual who is inspired by the impact of the non-profit sector and is driven to deliver highly professional work. The Manager will be part of a high-performing team in a fast-paced environment, and will ideally have the following skills and attributes: 

• Ability to proactively manage multiple projects at the same time, with minimal direction, and successfully meet project goals and deadlines 

• Ability to understand and anticipate next steps in complex processes 

• Keen attention to detail and the ability to deliver work of the highest quality 

• Strong time management and organizational skills and ability to balance demands of multiple client projects at the same time, while still reaching internal and external deadlines and goals 

• A willingness to accept feedback and a desire to learn and improve continuously 

• Entrepreneurial spirit and interest in being part of a growing company 

• Knowledge of and experience in the non-profit sector, with an emphasis on experience in development or institutional advancement 

• Candidates will likely have experience working in the development department of a non-profit organization or have served in a development capacity on a non-profit’s Board of Directors 

• Ability to earn trust, confidence and respect amongst internal team, clients, and external stakeholders 

QUALIFICATIONS 

• 5 years of non-profit fundraising experience or proven related project management experience, with progressive increase in responsibilities throughout career tenure 

• Exceptional writing and professional communication skills; ability to adapt writing style depending on audience needs 

• Desire to work in a team environment to achieve objectives and effectively anticipate client and donor expectations 

• Strong critical thinking, quantitative analysis and research skills 

• Strong presentation skills and display of professionalism 

• Non-profit grant and proposal writing experience preferred 

• Computer proficiency, including Microsoft Office 

SALARY & BENEFITS  

Ignite Philanthropy offers a competitive comprehensive employee benefits package:  

• The salary range for the Manager position is $55,000 - $70,000 annually, commensurate with experience 

• Ignite offers the following benefits to employees:  

• Elective health, dental, and vision insurance (75% of the employee’s premium is employer paid) 

• Short- and Long-Term Disability and Life Insurance (100% of the premium is employer-paid) 

• 401(k) retirement savings plan with a 4% employer contribution that employees may elect to participate in the quarter immediately following their hire date 

• Discretionary annual bonus and profit-sharing contribution 

• Fourteen (14) paid holidays, which includes six (6) business days at the end of the calendar year 

• 120 hours of paid leave (PTO) used for vacations and planned absences. 

• Flexible Discretionary Leave used for short-term health-related or personal absences. 

• Eight (8) hours of Volunteer Leave used for volunteering in the community. 

• Twelve (12) weeks of partially paid Parental Leave. 

• Ignite provides the following stipends to offset employee’s costs:  

• Home Office/Technology Stipend - $400/one-time, upon hire 

• Parking Stipend - $80/month  

• Phone/Internet Stipend - $50/month  

• Wellness Reimbursement - $200/annually 

• Ignite is fully committed to employees’ growth and offers opportunities for continued professional development 

• Ignite supports a hybrid work environment. 

We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply. Ignite Philanthropy is fully committed to equality of opportunity in all aspects of employment.