Human Resources Partner

The Human Resources Partner supports staff by creating clear, consistent HR processes, policies, and benefits that allow them to thrive in their work and have deep impact through their calling. This role serves US employees and partners with international HR teams to strengthen healthy, mission-aligned HR practices across the organization. The Human Resources Partner also ensures legal compliance and risk awareness to protect both staff and the ministry.

PRIMARY RESPONSIBILITIES

• Provide leadership and partnership to international Human Resource managers to establish consistent HR standards while allowing for cultural and governmental localization.
• Partner with the Equipping and Care Team on recruitment, selection, and onboarding strategies to attract and retain high-quality staff. This includes participation in panel interviews and other tasks as assigned.
• Conduct regular assessments of the organizational structure and job vacancies to help provide the Human Resources needed for success in each site and department.
• Support initiatives that strengthen staff engagement, retention, and organizational health globally.
• Collaborate with managers to ensure each position has a clear, values-aligned job description with role expectations and goals tied to compensation strategies.
• Manage clear, transparent salary ranges that promote fairness, sustainability, and growth opportunities, supporting long-term staff retention.
• Lead annual performance review processes designed to support growth, development, and accountability.
• Collaborate with the Finance Director to oversee benefit plans and administration for US hires, ensuring alignment with staff needs and organizational sustainability.
• Maintain and update the employee handbook and HR policies as needed to support clarity, care, and organizational growth.
• Stay current with US Human Resource law through SHRM or other entities. Plan and implement changes necessary due to organizational growth or as needed to ensure legal compliance.
• Identify Human Resource-related risks and develop mitigation strategies to protect the organization and its employees.
• Identify and implement HR systems and processes that improve efficiency, data integrity, and compliance monitoring.
• Regularly review HR practices to ensure adherence to federal, state, and local employment laws, including wage and hour regulations, EEOC guidelines, and other relevant legislation.
• Assist as needed with organizational special events.

Supervisory Requirements

• This position does not have direct supervisory responsibility but provides functional leadership and partnership with managers and international HR leaders through collaboration and influence.

MINIMUM QUALIFICATIONS

Education/ License/Certification

• Required: Bachelor’s degree in Human Resources or a related field.
• Preferred: SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

Experience

• 5 or more years of Human Resources experience, preferably with faith-based non-profit organizations.
• Cross-cultural experience is a plus.

Knowledge, Skills, and Abilities

• Cross-cultural knowledge and sensitivity.
• Strong written and verbal communication skills.
• Ability to problem solve and exercise sound judgment.
• Strong organizational and time management skills.
• Adaptability in a changing organizational environment.
• Relational approach marked by discretion, compassion, and integrity.
• Ability to influence without formal authority.
• High level of confidentiality and trustworthiness.
• Ability to handle conflict in an honoring manner.
• Team player with passion for the work, humility in approach, and strong interpersonal skills.
• Good judgment and discernment in decision-making.

Technology

• Operate with basic competency in Microsoft Office and Google Applications.
• Ability to learn and adapt to additional HR systems and tools as needed.
• Experience with ADP or other HRIS systems is a plus.

Culture

Employees are expected to demonstrate a relationship with God and love for others as they:

• Have a clear understanding of and commitment to Back2Back’s mission and vision.
• Live out Back2Back Cultural Values. 
• Sign and adhere to the Back2Back Statement of Faith.
• Sign and adhere to the Back2Back Staff Member Standards.

Work Environment & Physical Demands 

This role is based in an office in Mason, Ohio. The position requires regular interaction with staff and leadership, extensive computer use, and the ability to manage confidential information with discretion. Physical demands are typical of a professional office setting, including sitting or standing for extended periods and occasional lifting of materials up to 25 pounds.

EMPLOYEE ACKNOWLEDGEMENT

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Back2Back Ministries is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults as outlined in the Back2Back Safeguarding Policy. We recognize the effectiveness of safe recruitment and are committed to recruiting candidates who share this commitment to safeguarding.