Accessible Workplace Specialist

Job Summary:

Plays a vital role in empowering our team members with visual impairments and other disabilities to achieve greater independence.  Provides individualized training, workplace support, and advocacy to ensure that each participant can develop the skills, confidence, and strategies needed to succeed in any chosen environment. This role blends job coaching, assistive technology support, workplace accommodation guidance, and team collaboration to ensure equitable access and long-term job success. This position reports to the Director, Accessibility Services. 

Duties/Responsibilities: 

Accessibility Coordination (40%) 
• Supports accommodation and accessibility requests as directed with 
relevant internal and external resources. 
• Collaborates with teams to integrate accessibility into tools, workflows, 
and organizational culture. 
• Provides guidance on creating accessible documents, presentations, and 
digital content. 
• Supports staff providing service agency team members in various 
accessibility related areas. 

Worksite Coaching (40%) 
• Provides employment support to visually impaired or disabled team 
members, ensuring they understand job expectations and can perform 
tasks efficiently and independently. 
• Conducts job analysis and help develop training plans to ensure team 
members master essential skills. 
• Collaborates with management to identify environmental or procedural 
barriers for team members who have visual impairments or multiple 
disabilities. 
• Organizes training opportunities for team members to build soft skills.  

Training & Support (15%) 
• Supports instruction tailored to the individual abilities and goals of team 
members. 
• Assesses needs and help deliver training sessions that support 
independence and skill progression for team members with visual 
impairments or other disabilities. 

Documentation & Reporting (5%) 
• Maintains accurate case notes, progress reports, and service 
documentation. 
• Participates in team meetings and case reviews. 
• Engages in ongoing professional development and activities that support 
agency and program objectives.  

Education and Experience: 
• Bachelor’s degree in a relevant field (e.g., Education, Social Work, 
Technology, Human Resources) or equivalent experience. 
• Experience working with individuals who have visual impairments or other 
disabilities with strong willingness to learn about accessibility services and 
best practices. 
• Experience with accessibility coordination, mentoring, and job coaching. 

Required Skills/Abilities: 
• Strong communication skills. 
• Ability to travel to job sites and work in varied environments. 
• Empathetic and client-centered, with a genuine passion for empowering 
others. 
• Flexible and creative in adapting tasks and environments. 
• Commitment to promoting independence, dignity, and equal opportunity 
for people with disabilities. 
• Motivated by seeing clients grow, succeed, and thrive.